No. You set the ground rules — how many guests, whether pets come, which weeks you keep for yourself — and we work inside them. Blocking dates for your own use is normal and expected, not an exception we grudgingly allow.

The guest contacts us, not you. Small things get fixed without troubling you; anything that needs a real decision or real money comes to you with the options already priced.

Yes. Owner stays are part of the calendar. The only thing we ask is enough notice to avoid turning away a booking we would then have to cancel — cancelling on a guest is what damages a listing.

The ones that suit the property and the market it sits in. That is a conversation about your specific home rather than a fixed list, and we will tell you which ones we think are wasted effort for it.

A statement showing what came in, what went out, and what each deduction was for. If a line item needs explaining, the statement has failed, and we would rather rewrite it than have you chase us about it.

Fees are agreed per home. The right number depends on the property, the market and the season, and we would rather quote honestly than advertise a rate we have to walk back.

That is part of the conversation. We would rather you stay because it is working than because of a term you cannot leave.

Not yet. We know this coast; we would rather say no than learn a new market on your house.